Effective date: March 18, 2026

Introduction Thymely Knits ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, your choices, and how we protect it when you visit our website, make purchases, sign up for communications, or interact with us in other ways. By using our services, you agree to the terms described here.

Information We Collect

Information you provide directly:
- Contact and account details: name, email address, shipping and billing addresses, phone number, username, password.
- Payment information: credit/debit card details and other payment data processed by our payment processors. We do not store full payment card data on our servers.
- Order information: products purchased, order history, preferences, and customer service correspondence.
- Communications: messages you send to us, reviews, survey responses, and other content you choose to provide.
- Newsletter and marketing sign-ups.
Information we collect automatically:
- Usage data: pages visited, time and date of visits, products viewed, items added to cart, search queries, and other interactions.
- Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and cookie identifiers.
- Analytics and performance data collected via cookies and similar technologies.
Information from third parties:
- Social media platforms (if you log in via social login), shipping carriers, analytics providers, advertising partners, and publicly available sources.

How We Use Your Information We use your information for these purposes:

To process and fulfill orders, manage returns, and provide customer support.
To communicate about your account, orders, and updates to our services.
To send marketing communications, promotions, and newsletters when you have consented or where permitted by law.
To personalize and improve your experience on our site, including recommendations and content.
To analyze site usage, perform analytics, and improve our products, services, and website performance.
To detect, prevent, and address fraud, security incidents, and other harmful or illegal activity.
To comply with legal obligations and enforce our terms and policies.

How We Share Your Information We may share information with:

Service providers who perform services on our behalf, such as payment processors, shipping carriers, hosting providers, email platforms, customer support, and analytics services.
Vendors and partners who help fulfill your orders (for example, print-on-demand or wholesale suppliers).
Legal and regulatory authorities when required by law or to respond to legal process, enforce our policies, or protect rights, property, or safety.
Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent or at your direction.

We do not sell personal information for monetary consideration. Where local laws define "sale" broadly, we will comply with applicable disclosure and opt-out requirements.

Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to operate our site, provide features, and analyze traffic. Types of cookies we use include:

Essential cookies: necessary for the site to function (e.g., shopping cart functionality, security).
Performance and analytics cookies: to understand how the site is used and improve performance.
Functional cookies: to remember preferences and provide enhanced features.
Advertising and targeting cookies: to show relevant ads and measure ad campaign effectiveness.

You can manage cookie preferences through your browser settings and, where provided, our cookie consent tool. Disabling certain cookies may affect site functionality.

Your Choices and Rights Depending on where you live, you may have rights regarding your personal information. Common choices and rights include:

Access: request a copy of the personal information we hold about you.
Correction: request correction of inaccurate or incomplete information.
Deletion: request deletion of your personal information, subject to legal exceptions.
Rectification and restriction: request limitations on how your data is used.
Portability: request transfer of your information to another service provider in a usable format.
Objection and opt-out: opt out of marketing communications and certain types of processing, including targeted advertising.
Do Not Sell/Share: where applicable, opt out of the sale or sharing of your personal information.

To exercise your rights or manage preferences, contact us using the contact details below. We may need to verify your identity before responding. We will respond within the timeframes required by applicable law.

Security We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Data Retention We retain personal information